Just out of curiosity, why do you say dont use cleanwipe I know next to nothing about SEP/SEPM beyond normal operating tasks, so Im pretty green to the solution. If you can wait a few days I will actually set this up and document this. *Your user can use this tool or the standard Windows / Mac program uninstall per each operating system.*ġ) Download the CleanWipe tool from here and Launch the Symantec Endpoint Protection uninstall wizard.Ģ) Accept the license agreement, and then click Next.ģ) Select the Symantec products you want to remove, and then click Next twice.Ĥ) When the tool finishes running, you may be prompted to restart the computer.ĥ) After the computer restarts, CleanWipe reopens and continues to run.Ĩ) The Symantec products you selected are now uninstalled. First remove the uninstall password of SEP. Each site has their own installer keycode and endpoints will nest automatically to the site per the code supplied.ĥ) In the installation panel, enter the keycode.Ħ) Once completed the icon will appear in their system tray (about 30 seconds) and shortly into your Webroot management console. Note the "Installer Ke圜ode" which will be required during install. Kindly download the Window / Mac installer respectively per their OS need. Click on the Tamper Protection tab and uncheck the. If you plan on isolating the security or giving customers any level of console access we recommend a site per customer.Ĥ) You can see the available sites for your Webroot tenant. Open up the local SEP console and navigate to Change Settings and configure the Client Management settings. Now, navigate to HKEYLOCALMACHINESOFTWARESymantecSymantec Endpoint ProtectionSMC. The devices are all in the same group with the same policies, so nothing should be preventing the uninstall that the other devices wouldnt have encountered. Weve moved away from Symantec and for whatever reason a handful of Win 10 devices refuse to uninstall SEP. Please note you can create multiple sites per tenant one for each customer or you can nest all endpoints within one site. Unable to uninstall Symantec Endpoint Protection. Once prerequisites have been met please follow these steps :ģ) Click + icon of the Webroot Tenant. In order to delete the registry key, you will need to stop the Symantec Endpoint Protection service first. Prerequisite : Before installing Webroot Endpoint Business a Tenant & Site need to exist
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